CompTIA A+ Guide to IT Technical Support, Ninth Edition was written to be the very best tool on the market today to prepare you to support desktop and laptop computers as well as mobile devices. Previously titled, A+ Guide to Mangaging and Maintaining Your PC for eight editions, the text has been updated to include the most current hardware and software technologies, this book takes you from the just-a-user level to the I-can-fix-this level for hardware and software matters. It achieves its goals with an unusually effective combination of tools that powerfully reinforce both concepts and hands-on, real-world experiences. It also provides thorough preparation for the content on the new CompTIA A+ 220-901 and 220-902 Certification exams. Competency in using a computer is a prerequisite to using this book. No background knowledge of electronics is assumed. An appropriate prerequisite course for this book would be a general course in computer applications.
This book includes:
- Several in-depth, hands-on projects are spaced throughout each chapter that invite you to immediately apply and reinforce critical thinking and troubleshooting skills and are designed to make certain that you not only understand the material, but also execute procedures and make decisions on your own.
- Comprehensive review and practice end-of-chapter material, including a chapter summary, key terms, review questions that focus on A+ content, critical thinking questions, and real-world problems to solve. Step-by-step instructions on installation, maintenance, optimization of system performance, and troubleshooting.
- A wide array of photos, drawings, and screen shots support the text, displaying in detail the exact software and hardware features you will need to understand to set up, maintain, and troubleshoot personal computers and small networks.