A+ (A Plus) is an entry-level computer certification for PC computer service technicians. The exam is designed to certify the competency of entry-level PC computer service professionals in installing, maintaining, customizing, and operating personal computers. The A+ certification is sponsored by the Computing Technology Industry Association (CompTIA). CompTIA is a large trade group, founded in 1982 and made up of resellers, distributors, and manufacturers. It sets voluntary guidelines dealing with business ethics and professionalism, and is involved with many issues including product returns, warranty claims, and price protection.
The A+ exam contains situational, traditional, and identification types of questions. All of the questions are multiple choice, and there is only one correct answer for each question. The A+ exam is open to anybody, although it is designed to be taken by those with at least six months of job experience as service technicians.